By using a software distribution tool, you have more control over the deployment, including which users get the sync app and when. To install the OneDrive sync app for Mac, a user has to be an administrator on the Mac.ĭownload the installer package file to your local network, and then use your software distribution tools to deploy the app to your users. Install and set up the OneDrive sync app by following the instructions in Sync files with OneDrive on macOS. There are two basic ways that you, as an administrator, can deploy the OneDrive sync app to Mac users in your organization: The Mac App Store OneDrive sync app is not currently supported with regards to Folder Backup. Migrating to 365? Here is what you need to know.The standalone OneDrive sync app is necessary for deploying and configuring Folder Backup settings.Having trouble accessing your Microsoft account?.Seach the knowledge base Search for: Search Recent Posts Coupled with our news site this knowledge base represents our commitment to you our customer and your business. We believe in empowering our users to help themselves and improve their knowledge of our products and services by sharing information and handy tidbits on topics such as email, 365 licensing, security, hosting and much more. Categories 365 Products, Support Post navigation

The folder will sync the local changes to the cloud and all your devices will be in sync again.

The OneDrive app will ask for a local folder location – choose the same folder as before and merge the changes with the cloud based version of your OneDrive folder.

Start OneDrive and re-enter your login credentials.

In Contents / Resources, double-click on mand – a script will run.

Open Finder / Applications and right click on the OneDrive app.

Quit OneDrive by right clicking on the OneDrive icon in the Menu Bar (top RHS of screen).

It is always a good idea to backup your entire Mac using the built-in TimeMachine utility when there is a possibility of data loss.

If this does not work we advise the following steps: A quick fix may be to just reinstall the OneDrive app by dragging the app in the Applications folder (Finder / Applications) to the trash and then reinstalling the app via the App Store. This problem requires that users reset their OneDrive app on their Mac. In other words, the files on their Mac that they save to their local OneDrive folder are not syncing to their actual OneDrive or their other devices.

From time to time we have customers telling us that their OneDrive app on their Mac is not syncing correctly with their cloud based storage.

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